Claims can sometimes be a headache, but not with us. In the case of an unfortunate event, we will hold your hand and walk with you through the claims process. All you have to do is provide details about the incident and we’ll take it from there. We will advise you on the required documentation depending on the nature of your claim.

Choose the type of claim you wish to initiate

Claim Process

Step 1 : Report (Call the police)

You can report immediately or within 60 days using the following platform:
1. The Website
2. Email to
3. Letter
4. Call
5. Walk in to the nearest Branch or Office

Step 2 : Document what you can

The following are the information that you will be required :
1. Scheme Name
2. Name of member
3. Name of person reporting
4. Cellphone Number of person reporting

Step 3 : Safety first

One of our agent will call you once your claim is initiated.